Hi, I just wanted to let you know I just got off the phone with Wayne who made a service call at my house. He was very professional and took the time to inspect all parts of my roof, from the vents to the exhaust pipe and even down to the eves. He took the time to explain to me what he saw and how the flange on the black exhaust pipe the seal was cracked/broken. He sealed it back up and discussed what I should be watching for in the weeks to come. He also explained to me what to watch for in the attic when I go to check out the inside. I was really impressed with Wanye’s customer service and professional attitude when talking to me on the phone. I would come back and deal with Wayne anytime. I didn’t feel rushed and I felt really comfortable with him. You did an awesome job Wayne, keep it up!